Please ensure that your email client allows communications from firstname.lastname@example.org, otherwise, updates and responses could be lost in your spam/junk mail.
We use the Royal Mail delivery service.We post all orders as per the PayPal address provided.
All of the products from Turntable Training Wax are shipped as 'UK and International signed for', unless a discount code was used.
Please read our terms for countries with Turntable Training Wax current restrictions and rules.
The tracked and 'signed for' insured delivery option by Turntable Training Wax will expire after two months from the date of purchase - the length of time we hold the postage receipt for. Turntable Training Wax hold no liability for any consignment thereafter.
Typical delivery working day times:
UK 1-2 days
EU 4-7 days
US/CAN 7-10 days
ROW 10-14 days
Please be patient as times will vary.
Delivery times for distribution
orders are 1-2 days for UK, EU, US and CAN. For Asia, AUS and NZ the
times vary between 4-6 days.
However, each product has a discount code to allow standard postage, which we do not recommend, as we can not guarantee delivery. These codes can be entered in the the discount code field on check out.
Tracking your delivery
If Turntable Training Wax have provided a tracking reference for a consignment to be delivered overseas, please go to the the Royal Mail Track and Trace page and enter your reference number. Click on the delivery partners website link - this will take you to your countries postal service.
Royal Mail only tracks the package until it is passed onto the international delivery partner.
Please note: No claims can be made for International missing or lost packages until 20 working days after the date of dispatch. This is an international agreement between all Postal Services.
No claims can be made for UK missing or lost packages until 10 working days after the date of dispatch.